We accept returns within 14 days of purchase. Items must be unused and in their original packaging. To initiate a return, please contact me by email - jenmakespots@gmail.com You can read a more detailed returns policy here.

I offer standard and express delivery options. Parcels take 1-2 days to prepare and are shipped using Royal Mail tracked services. You can see more detailed information here.

All my pots are dishwasher safe and I test my clay and glazes in my own dishwasher. I also use my pots in my microwave, although all microwaves vary so please do test yours.

My products are handmade in my home studio using high-quality clay and glazes. Each piece is carefully crafted and fired twice in a kiln to ensure durability. You can read more about me in the about section and get a more indepth insight into my making on my blog.